recent-on.jpg (2931 bytes) Recent Work

Some of our recent projects including intranet, extranet and web enablement.

Customer Relationship Management

Modern call centers need to be fast, responsive, easy to tailor and highly distributed. SitePlan and Phase 2 Software designed and implemented a state-of-the-art multi-lingual system for a large European bank. This call center solution and web-based home banking use Internet technology to put the institution far ahead of its competitors in modern customer relationship management.

Call Center

Sales Force Automation

The Internet is the perfect medium for enabling a large field sales force. SitePlan built and deployed a global selling tool for over 600 users in just six months. The system supports the sales effort from prospect to close and provides complex management forecasting.

Call Center

Intranet Design

Designed and championed an international software firm's corporate-wide Intranet. It now includes organizational and employee information as well as document management and numerous on-line business systems. It connects employees in the head office and dozens of domestic and foreign sites.

Progress Intranet

Extranet Design

Working closely with the client, we developed technology to gather and publish information from a worldwide base of strategic partners.  Information is collected from around the globe, proofed, edited and approved -- all over the Internet. It is then translated into 8 languages for final publishing on the worldwide web. Recognized in the July, 1998 issue of CIO WebBusiness as an outstanding extranet.

Partner Catalog

Application Enablement

SitePlan created a web interface to a corporation's pre-existing accounting system.  It enables managers to access and update sensitive financial data from anywhere in the world using firewall and smartcard technology.

Purchase Approval

Customer Support

Web-based customer support is the most responsive and cost-effective method for servicing a worldwide client base. SitePlan implemented a cutting-edge solution to service three call centers in the US, Europe and Australia. It enables users and support representatives to access and update critical information 24 hours a day.

Technical Support

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